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Pre‑Clean Visit and Photo Submission Policy To ensure every clean is carried out safely, fairly, and to the high standard Maid You Look is known for, we require either a pre‑clean visit or clear photos of the property before confirming any booking. Why a Visit or Photos Are Essential Over time, we have attended properties where the condition was significantly different from what had been described. This can lead to: Safety concerns for our staff Additional time, labour, and resources required Inaccurate quotes that do not reflect the true level of work needed To avoid misunderstandings and to ensure transparency for both parties, a pre‑clean assessment or photo submission is now a mandatory step before any clean is accepted.

Option 1: In‑Person Visit We will arrange a short visit to view the property and assess the level of cleaning required. This allows us to provide an accurate quote and identify any specialist needs. Option 2: Photo Submission If a visit is not convenient, you may submit clear, up‑to‑date photos of each room. These must show the general condition, including any cluttered or high‑traffic areas.

Pricing and First‑Visit Discount To welcome new customers, we offer a discounted first visit. This applies only after the assessment has been completed and the quote has been agreed. After the first discounted clean: All future cleans will be charged at the full quoted price Additional discounts may be applied at our discretion during promotions or special offers We do not charge by the hour but by the size and condition of the property, which works out to be a lot fairer to our customers. This ensures fairness, consistency, and transparency for all clients.

Maid You Look is committed to providing a reliable, respectful, and high‑quality service. These steps help us maintain our standards while ensuring you receive an accurate price and a clean you can feel proud of. If you have any questions or would like to arrange your assessment, please get in touch. We’re here to help.

GDPR CERTIFIED
BARK ACCREDITED
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